Contact Us
Have a question about our products, custom orders, or your purchase? Our team is here to help.
Contact Information
We would love to hear from you. Whether you have questions about our leather products, need help with an order, or want to request a custom design, feel free to reach out to us. Our team will get back to you as soon as possible.
- Zum Hälleken 8, 57392, Schmallenberg, Germany
- support@bergmannsleder.de
- +49 777 8083899
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Frequently Asked Questions
Bergmanns specializes in premium leather goods including leather bags, belts, wallets, and accessories such as key rings and card holders. Our products are designed to combine durability, functionality, and timeless style for everyday use.
Yes, we offer custom orders for customers who want personalized leather goods. You can request custom designs, sizes, or special features depending on your needs. Simply contact us with your requirements and our team will assist you.
Shipping times may vary depending on your location. Typically, orders are processed within 1–3 business days, and delivery usually takes between 5–10 business days for international shipments.
If you are not satisfied with your purchase, you may request a return within 14 days of receiving your order. The product must be unused and in its original condition. Please contact our support team to initiate the return process.
To keep your leather goods in great condition, avoid prolonged exposure to water and direct sunlight. Clean the leather with a soft cloth and use leather conditioner occasionally to maintain its texture and durability.
