At Bergmanns, we aim to deliver your orders quickly and securely.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Time

Estimated delivery times may vary depending on your location.

Germany: 2–5 business days
Europe: 5–10 business days
International: 7–15 business days

Please note that delivery times may be affected by customs processing or courier delays.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Promotional offers may include free shipping on selected orders.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

5. Lost or Delayed Packages

If your package is delayed or lost during transit, please contact us and we will assist you in resolving the issue with the shipping carrier.

6. Contact Information

Email: support@bergmannsleder.de
Phone: +49 777 8083899
Address: Zum Hälleken 8, 57392, Schmallenberg, Germany